FAQ

AmeriBag Outdoors...who are we?
AmeriBag is an established manufacturer since 1987 and continues the success of brands over 100 years old. Today AmeriBag Outdoors, is proud to design and distribute reliable product for competitive prices and serve all of your outdoor activities, exploration and adventure through the CampInn, HideAway and Waypoint Brands.

CampInn
With a long history, nearly 100 years, CampInn has supplied gear for campers, hikers and all outdoor enthusiasts. We always offer quality products at competitive prices. 

HideAway
For over a decade, HideAway Brand Outdoor Products have satisfied the most avid outdoorsmen. No corners are cut and no trends are overlooked with the HideAway Brand. All materials are top quality and our manufacturing workmanship is second to none, all while maintaining the most competitive pricing on the market. 

Waypoint
Waypoint is a brand dedicated to getting you where you go without worry. Weather condiditons can be a challenge from rain, sleet, snow the splash of the rapids or the ocean spray of sailing. Waypoint offers the latest technology in materials coupled with state-of-the-art assembly process to ensure all your items stay just as they were packed...dry and servicable!
So bring it on Mother Nature, we can handle it!


How do I return my order?

 

 

We're sorry your order didn't work out, but let's make it right. Read through our returns and exchanges information below to find our how to process your return.
Returns & Exchanges
   


How do I exchange an item purchased with a coupon code?

 

 

Follow the instructions found here: Returns & Exchanges
As long as the return is made within 30 days, we will honor the discount for your exchange! 
   


There is something wrong with my order. What do I do?

 

 

Contact us right away so we can make it right. Our customer service team is available 
Tuesday - Friday 9:00 - 5:00 EST at 888-758-1636 ext. 320.
Call or email (
info@ameribag.com) after hours and we will get back to you the following business day.
   


How do I get a shipping label from you to send a purchase back?

 

 

We do not provide shipping labels for returns unless there was an error in the original shipment.    


My bag isn't new, but it has a problem. Help!

 

 

To ensure your complete satisfaction we guarantee workmanship of every AmeriBag product for two years from time of purchase.
For more information on our warranty, check out our 
warranty page.